The high cost of labor efficiency — and the ‘Good Jobs’ alternative What do Costco, Trader Joe's, QuickTrip and Spanish supermarket Mercadona have in common? They treat labor as assets, says Zeynep ...
Ton is a Professor of the Practice in the Operations Management group at MIT Sloan School of Management, and the president of the nonprofit Good Jobs Institute. She is the author of The Case for Good ...
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