Automation tools change: Salesforce ended support for Process Builder and Workflow Rules, with Flow Builder now the only supported no-code automation tool. AI-powered flow building: Agentforce enables ...

Want to update Salesforce without the user interface? Want to use your favorite crusty AI agent? Now it's all possible ...

Plan before building: Admins are urged to map business processes and anticipate failure scenarios before creating flows, avoiding costly fixes in production. Avoid scaling traps: Synchronous ...

Today, Salesforce unveiled Agentforce, a suite of autonomous AI agents that augment employees and handle tasks in service, sales, marketing, and commerce. The decade old Einstein platform, and the ...