When a Call Isn’t Possible: Connecting with Communities to Spread the Word About Text-to-911

Twin Cities PBS’ TPT Now is leading a new awareness campaign to make sure more Minnesotans know help can be just a text away.
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How AI is helping 911 dispatchers get help there faster

DENVER ‒ In one of the last places where a real live person answers the phone immediately, AI is now playing an increasingly important role in helping 911 dispatchers speed police, firefighters and ...

Kitsap 911 launches ‘Ava,’ a new AI assistant for non-emergency calls

Kitsap 911 launched a new non-emergency line, 360-328-7711, powered by an AI assistant to handle routine calls and free up emergency dispatchers.